Bloss Docs

Troubleshooting

Fixes for the most common creator problems, including videos not showing, missing payouts, accounts that won't connect, and the wrong brand.

Creators

Start with the section that matches what you're seeing. If you're still stuck, send the brand a message from Creator PortalContact Support.

My videos aren't showing

A payout is missing

I can't connect an account

I'm in the wrong brand or account

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Last reviewed Oct 13, 2026

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My videos aren't showingA payout is missingI can't connect an accountI'm in the wrong brand or accountRelated