Rating creators

After each payout cycle, you can rate the creators you worked with. Reviews help good creators stand out on the marketplace and give your team a record of what each creator was like to work with.

Rating is optional, and any brand admin can do it.

How reviews workCopy Anchor Link

• A review is a rating from 1 to 5 stars, with an optional note of up to 2,000 characters.
• Your brand leaves one review per creator per cycle. Rating the same creator again in that cycle updates your review.
• You can only review creators who have claimed a marketplace profile. Otherwise you'll see "This creator hasn't claimed a marketplace profile yet".

Rate creators from a cycleCopy Anchor Link

You're offered the chance to rate creators at two points in Payouts & Cycles:

• While payouts calculate. When you generate or recalculate a cycle's payouts, Got a moment? Rate your creators opens. Creators appear once the calculation finishes; use Search creators... to find someone.
• When you mark a cycle as paid. The Mark Cycle as Paid dialog includes Rate the creators you're paying.

See Running a cycle for the rest of the payout steps.

See your team's reviewsCopy Anchor Link

Each creator's profile has a Brand reviews card showing the reviews your team has left and their average rating. See Creator profile.

The card is read-only. To add or change a review, use the rating prompts in Payouts & Cycles described above.

What creators and other brands seeCopy Anchor Link

• The creator's marketplace profile shows their average rating across every review from every brand.
• Review notes appear under What brands say only if the creator chooses to pin them. A creator can pin up to five. New reviews start unpinned.
• Your brand's reviews of a creator are visible to your team on the creator's profile.

RelatedCopy Anchor Link

• Finding and inviting creators
• Running a cycle
• Your marketplace profile